Frequently Asked Questions

Hardware/Software

What types of lock devices does SecureALL supply?

SecureALL has a full product suite, including mortise locks, cylindrical locks, non-electrified panic exit devices and wall readers for electrified panic exit devices and automatic door openers.

Will we impact equipment already installed?

IT managers need not fear SecureALL will interrupt any wireless equipment they already have in place. AII RF communication is in the license-free, 2.4 GHz ISM band. This is a very crowded space. To ensure other devices using the same frequency do not interfere with SecureALL and vice versa, significant filtering has been developed and employed.

How secure is the system?

Multiple levels of encryption are integrated end-to-end into the system, eliminating any possibility of duplication, hacking or spoofing.

What software does SecureALL employ?

The company uses its own proprietary software. It is easy to use, intuitive, and GUI-based, allowing a minimum number of administrators to set up, oversee and control an entire campus or multiple campuses. The Guardian is built on a Linux platform, eliminating problems and security issues users face with a Windows operating system. Its ‘REST-compliant web services’ allows easy integration with 3rd party enterprise applications.

Electronic Key

How does a U-Key™ work?

The SecureALL Universal Key (or U-Key™) is a hands-free device, carried in pocket or handbag. There are no buttons to press and it does not need to be “presented” to a door to unlock. The same U-Key™ can be used for all SecureALL locks within an organization world wide or within multiple organizations if each has a Guardian system.

What form factor does a U-Key™ come in?

Presently, U-Keys™ easily fit on a standard keychain. Very shortly, a badge version of the U-Key™ will be available. It will be the same size but slightly thicker than a standard corporate badge. It will have all the same functionality as the current U-Key™ but will never require battery replacement.

How many U-Keys™ can a door support?

Lock readers come equipped with different amounts of memory, depending on how many users need access to a door. At minimum, a reader will support 100 U-Keys™. For main doors, readers can be manufactured for up to 70,000 U-Key™ users.

Power Source

What kind of batteries does the SecureALL system need, and how is data preserved?

All SecureALL door locks use standard alkaline cells, either AA or C, depending on type of lock. Batteries are easily changed in the field. All information stored in a lock is in flash memory, so there is no concern about losing data already downloaded.

Why is SecureALL battery life the best in the industry?

Battery life is 4-6 years with typical usage. SecureALL has proprietary Extreme Low Power (ELP) RF communication system that uses approximately 50 times lower power than the best commercially available communication protocol. Even with all additional functionality integrated into the SecureALL system, battery life is at least 2-3 times longer than the competition.

Real-time Lockdown

How does centralized, real-time lockdown work?

Extreme Low Power enables the Guardian Server to be in constant communication with all door lock units. If there is a need to close a campus, one press of a button will initiate lockdown within a few seconds. There is no need to wait until the next communication cycle, as is the case with other locking systems. Lockdown can be set up for a fixed period of time or left on indefinitely until removed.

How does local lockdown work?

If someone inside a building sees a problem outside their room, they can go to the door and manually put their room into lockdown, giving protection to those inside. This action will immediately send a message to those responsible for overseeing lockdown, letting them know an emergency is taking place that requires attention.

What is 'intelligent lockdown'?

If several contiguous rooms in a building are put into local lockdown within a few minutes of each other, the system interprets this as a real threat and is capable of putting the entire building (or additional parts of the campus) into lockdown with no human intervention.

How to Get Started

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